Curse

TsirhCitna · Jul 08, 2012, 12:49 AM // 00:49

I'm trying to log in to the game and it's telling me to please check my internet connection with error code 3010. I've just reinstalled the game and I can't get in.

akelarumi · Jul 08, 2012, 10:49 AM // 10:49

Hello,

first of all I would like to point out that according to my info the errorcode 3010 isn't a gw1 errorcode. those are always 3 digit's or in case of the ingame shop (for buying campaigns and expansions) 7 digit's long. So are you sure it is this code???

This is the list of codes know by the community:
http://wiki.guildwars.com/wiki/Error

Second I would like to point out that this is a community forum. So like you we are all fans of the game and players ourself. We are not support. So you might actually better of by asking this question on the official support forum (after you verified it is indeed the 4 digit code 3010) at https://forum.guildwars.com/forum

Off course if having trouble posting there or with other questions feel free to tell us here.

Quaker · Jul 08, 2012, 06:31 PM // 18:31

You could try rebooting your computer.

http://msdn.microsoft.com/en-us/libr...=vs.85%29.aspx

aixelsid · Jul 09, 2012, 01:48 AM // 01:48

I'm getting the same issue, and I know there is not a problem with my internet connection.

Perkunas · Jul 09, 2012, 02:01 AM // 02:01

Had exact same code following Thursday update. Had to make corrections to GWx2 after a second -image run.

Strygwyr · Jul 09, 2012, 04:01 PM // 16:01

Anyone have a fix for this yet? I am really struggling to find a solution here! Same error 3010 on multiple machines, multiple internet connections at multiple locations...

lady bradigan · Jul 10, 2012, 11:39 AM // 11:39

Im getting 3010 on just one of my accounts. anyone have any idea what is up with that. well thanks in advance

MiRV · Jul 11, 2012, 01:31 AM // 01:31

Was in contact with support about error code 3010. This is the answer I got and it actually worked for me

Hi

The system is currently giving out an incorrect error message for login issues. I apologize for any confusion this may have caused you. Please make sure that you are logging in with the correct account name, as this particular error deals with incorrect account names. Your account name using your NCsoft account will be ...@ncsoft and not just ... by itself.

Please let us know if you require further assistance or have any other questions or concerns.

Cheers,

GM Talon
Guild Wars Support Team

MalusZombeh · Jul 11, 2012, 03:00 PM // 15:00

^Just wanna say that this did not work for me.

I have tried to login with my ncsoft account, it does not work.

It's saying that I should be entering my email address.

I still need to apply my game code to my account... I don't even know when to do that.

I've played this game before on a different account with the same game code, but that was years ago, so I don't really understand what they want from me.

Snograt · Jul 11, 2012, 04:27 PM // 16:27

Ahahaha - an error in the error-message server - classic!

AmirFH · Jul 11, 2012, 10:26 PM // 22:26

I was getting code=3010 also after trying to login with my email account. I then tried my username @ncsoft, worked like a charm.

Jorn · Jul 15, 2012, 04:54 AM // 04:54

Quote:

Originally Posted by TsirhCitna

I'm trying to log in to the game and it's telling me to please check my internet connection with error code 3010. I've just reinstalled the game and I can't get in.

If you still need help with this or if anyone does these are the steps to take!

Assuming you can access your NCSoft master account, you will need to log into it. After logging in click on Game accounts , where it shows guild wars, the email that is showing is the email that you need to use. Try using the email and whatever password you think it is and see if u can log in.
If that doesnt work then do a password reset while in guild wars login screen. Make sure you have updated to an email you have control over to access the links needed to proceed with changing the password.
Hope it all works out for you, good luck ^^

thedukesd · Jul 15, 2012, 07:21 PM // 19:21

I got this error when I typed wrong the e-mail address.